Stock orders are usually shipped within 24 hours on a local business day. Please be patient as delays might occur due to public holidays. Custom jewellery is made to order and this usually takes around 6-8 weeks depending on the complexity of the piece. If you would like to track your order, please contact us.

We can ship internationally. Please contact us to place your order.

All customs and import charges are the responsibility of the purchaser. TAMAHRA PROWSE jewellery will not be responsible for custom or import charges in your country.

Delivery times depend on the country you are in. We allow 1-3 working days within Australia.

For all shipping information please contact us, prices vary depending on weight and insurance if required.

Yes, we can.

We do not sell, rent or license our customers’ information to third party affiliates. With your permission, we may use your information to contact you for processing or promotional purposes. For more in-depth information, read our privacy policy here.

You may opt out by unsubscribing to our newsletter following the link included at the bottom of our e-newsletters. Alternatively, email us here.

If our email address is not in your address book, our emails may be going into your spam or junk folder. To rectify this, add our email address to your address book; this will help to ensure that you won’t miss another newsletter or promotion.

We accept Visa and MasterCard through the online store. Electronic funds transfer or cash can be used to pay for commissioned jewellery by prior arrangement.

At checkout, you will be asked if you have a promotional code. All you have to do is enter it there.

We use the latest and safest encryption technology. Our SSL certificates are kept up to date. Ordering online is as secure as any of the major buying platforms.