Delivery

TAMAHRA PROWSE happily ships orders across Australia and the world!
We ship right to your doorstep using Express Post within Australia. Appropriate courier for international orders, details will be provided upon purchase for tracking. Please note that if a parcel is undeliverable a calling card will be left at your door with collection details for your nearest post office. In-stock pieces will be dispatched within 24 hours, custom designs are usually ready in around 6 weeks.

Track and trace

Once your order has left TAMAHRA PROWSE you will receive a confirmation email with your unique tracking number and a link to the Australia Post website so you can watch its journey every step of the way.
If you have any problems with delivery please contact us as soon as they arise.
 

Returns Policy

ALL SALES ARE FINAL.  Exchanges for size (except special orders) are potentially available. Contact to inquire.

Resizing of rings is available on request. If a commission has been manufactured to an agreed size, but does not fit correctly, we will happily resize at cost price. We regret that we are unable to refund your original shipping charges unless the return was a result of our error. Please ensure you pack any product(s) you return in a well-padded envelope or box to prevent damage in transit. You will receive an email confirmation once your package has been received and processed.

Returned items will be refunded using the same method used to make payment for the order. Please allow up to 14 days to process the credit to your account. We will notify you via email once the refund has been completed. Please allow up to 7 business days for your financial institution to reflect this transaction.

It you have any queries about a return or exchange, please contact us.

All returns must be accompanied by a copy of your original invoice and sent unworn and unaltered in original packaging to:

TAMAHRA PROWSE Pty Ltd
PO Box 60 Austinmer 2515 NSW.

As you will be responsible for the safe return of any items, we recommend that you use a registered postal service.

Out Of Stock

Some items shown as "Out of Stock" are still available to be purchased and will take up to 8 weeks to ship. Discrepancies may exist on the site and some items may have incorrect pricing or may not be available. Contact info@tamahraprowse.com for assistance.